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Title Author/Creator Date Full Text Reviewed
Add City branding : a facilitating framework for stressed satellite cities Merrilees, Bill; Miller, Dale; Herington, Carmel 2013 — Reviewed
Add Preferences for destination attributes : differences between short and long breaks Herington, Carmel; Merrilees, Bill; Wilkins, Hugh 2013 — Reviewed
Add Brand, value and relationship equities and loyalty-intentions in the Australian supermarket industry Dwivedi, Abhishek; Merrilees, Bill; Miller, Dale; Herington, Carmel 2012 — Reviewed
Add The Impact of consumption vision and emotion on the tourism consumer’s decision behavior Walters, Gabrielle; Sparks, Beverley; Herington, Carmel 2012 — Reviewed
Add Multiple stakeholders and multiple city brand meanings Merrilees, Bill; Miller, Dale; Herington, Carmel 2012 — Reviewed
Add Towards an enhanced framework for improvement in quality healthcare : a thematic analysis of outstanding achievement outcomes in hospital and health service accreditation Avery, Mark; Fulop, Liz; Clark, Eugene; Fisher, Ron; Gapp, Rodney... More 2012 — Reviewed
Add Building retail tenant trust : neighbourhood versus regional shopping centres Roberts, Jane; Merrilees, Bill; Herington, Carmel; Miller, Dale 2010 — Reviewed
Add The Relationship-service-profit chain : conceptual framework and propositions Herington, Carmel; Johnson, Lester W 2010 — Reviewed
Add Antecedents of residents' city brand attitudes Merrilees, Bill; Miller, Dale; Herington, Carmel 2009 — Reviewed
Add The Determinants of loyalty in hotels Wilkins, Hugh; Merrilees, Bill; Herington, Carmel 2009 — Reviewed
Add E-retailing by banks : e-service quality and its importance to customer satisfaction Herington, Carmel; Weaven, Scott 2009 — Reviewed
Add Firm-employee relationship strength - a conceptual model Herington, Carmel; Johnson, Lester W; Scott, Don 2009 — Reviewed
Add Implementing the marketing concept in travel organizations : the important moderating influence of perceived organizational support Herington, Carmel; Weaven, Scott 2009 — Reviewed
Add Action research and reflection on student approaches to learning in large first year university classes Herington, Carmel; Weaven, Scott 2008 — Reviewed
Add Human resource managers' perceptions of the applications and merit of the balanced scorecard in hotels McPhail, Ruth; Herington, Carmel; Guilding, Christopher 2008 — Reviewed
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Author/Creator
  • Merrilees, Bill (10)
  • Weaven, Scott (10)
  • Miller, Dale (6)
  • Johnson, Lester W (4)
  • Wilkins, Hugh (4)
  • Scott, Don (3)
  • McPhail, Ruth (2)
  • Sparks, Beverley (2)
  • Walters, Gabrielle (2)
Subject Keyword
  • 150600 Tourism (10)
  • 150500 Marketing (8)
  • 150300 Business and Management (7)
  • Australia (5)
  • 150400 Commercial Services (4)
  • relationship marketing (4)
  • customer satisfaction (3)
  • hotels (3)
  • City branding (2)
  • Defining Issues Test (2)
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