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Achieving visual attention in print : a preliminary study of visual fixations to deviant and evocative ads |
Ang, Lawrence; Hutton, Sam |
2007 |
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Achieving visual attention in print - evidence from neuroscience |
Ang, Lawrence |
2006 |
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The Automatic effects of social comparison on purchase intentions |
Ang, Lawrence; Sim, Ricknee |
2010 |
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Community relationship management and social media |
Ang, Lawrence |
2011 |
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Complaints-handling processes and organisational benefits : an ISO 10002-based investigation |
Ang, Lawrence; Buttle, Francis |
2012 |
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CRM competencies in Australia |
Ang, Lawrence; Buttle, Francis |
2003 |
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CRM software, applications & profitability |
Ang, Lawrence; Buttle, Francis |
2005 |
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CRM software in Australia |
Ang, Lawrence; Buttle, Francis |
2004 |
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Customer development in Australian companies - an exploratory study |
Ang, Lawrence; Buttle, Francis |
2006 |
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Customer development strategies for exceeding expectations - an exploratory study |
Ang, Lawrence; Buttle, Francis |
2009 |
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Customer profitability management |
Ang, Lawrence; Taylor, Ben |
2004 |
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Espresso experience, can it deliver value that matters to consumers, if so how? |
Mason, Wynde H; Ang, Lawrence |
2006 |
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Managing customer profitability using portfolio matrices |
Ang, Lawrence; Taylor, Ben |
2005 |
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Priming for creative thinking in advertising |
Langner, Tobias; Esch, Franz-Rudolf; Ang, Lawrence |
2006 |
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Product recall and future choices - an exploratory study |
Korkofingas, Con; Ang, Lawrence |
2008 |
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