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Date: 2013
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/269550
Description: Online trading takes place in a very complex environment full of uncertainty in which deceitful service providers or sellers may strategically change their behaviors to maximize their profits. The pro ... More
Reviewed: Reviewed
Date: 2012
Language: eng
Resource Type: journal article
Identifier: http://hdl.handle.net/1959.14/358721
Description: This paper investigates the application of the Six Sigma approach to improve quality in electronic services (e-services) as more countries are adopting e-services as a means of providing services to t ... More
Reviewed: Reviewed
Date: 2011
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/159187
Description: The trust of sellers and transactions is a very important issue in e-commerce and e-service environments. At some e-commerce websites (such as eBay1), the trust management mechanism can compute a trus ... More
Reviewed: Reviewed
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