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Date: 2017
Language: eng
Resource Type: journal article
Identifier: http://hdl.handle.net/1959.14/1200364
Description: The purpose of this research is to investigate predictors of customer loyalty in order to identify alternatives to customer satisfaction with service quality, which has been traditionally accepted as ... More
Reviewed: Reviewed
Date: 2014
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/317899
Description: The purpose of this study is to test the differential effects of prior experience on consumers' willingness to take risk and their destination decision in the settings of leisure and medical tourism i ... More
Reviewed: Reviewed
Authors: Nugraha, Albert
Date: 2013
Language: eng
Resource Type: conference paper abstract
Identifier: http://hdl.handle.net/1959.14/273408
Description: The study seeks to investigate consumers' travel and destination decisions in the context of the distinction between experience and credence tourism services.
Authors: Nugraha, Albert
Date: 2012
Language: eng
Resource Type: conference paper abstract
Identifier: http://hdl.handle.net/1959.14/204170
Description: The purpose of this study is to investigate consumers’ international tourism decisions, especially in relation to their decisions whether or not to visit a country for leisure and/or medical tourism. ... More
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