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Date: 2013
Subject Keyword: 150400 Commercial Services
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/220964
Description: This paper aims to use new institutional theory to explain changes in market commitment levels. Through four qualitative case studies of Australian universities, we find that institutional forces cons ... More
Reviewed: Reviewed
Date: 2013
Language: eng
Resource Type: journal article
Identifier: http://hdl.handle.net/1959.14/212523
Description: The establishment and maintenance of enduring customer-provider relationships remains a primary objective for many service providers. In addition to providing satisfying experiences, customer loyalty ... More
Reviewed: Reviewed
Date: 2013
Subject Keyword: 150400 Commercial Services
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/220977
Description: While most of the internationalisation literature focuses on the first stage of internationalisation, the subsequent stages specifically for international new ventures (INVs) remain less explored. How ... More
Reviewed: Reviewed
Date: 2013
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/277657
Description: There have been multiple calls to examine the issues surrounding exploitation of workers in Ready Made Factories in Bangladesh in their own right. In response to their call this study presents a preli ... More
Reviewed: Reviewed
Date: 2013
Subject Keyword: 150400 Commercial Services
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/220970
Description: Our paper aims to extend the born global and service firm literature by examining the internationalisation behaviour of professional service born global firms. By adopting an exploratory case study me ... More
Reviewed: Reviewed
Date: 2013
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/220965
Description: Healthcare sectors in many countries are challenged by the growing cultural diversity and the issues that are raised during interpersonal interactions between patients and clinicians from different cu ... More
Reviewed: Reviewed
Date: 2013
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/220959
Description: There is currently limited academic research devoted to empirically examining how business networks and the internet together influence rapid internationalisation, or how rapid internationalisation im ... More
Reviewed: Reviewed
Date: 2012
Subject Keyword: 150400 Commercial Services
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/293680
Description: 26 page(s)
Reviewed: Reviewed
Date: 2012
Language: eng
Resource Type: journal article
Identifier: http://hdl.handle.net/1959.14/178232
Description: Purpose – The purpose of this study is to examine the entry probability and performance of private labels at an organic food retailer. For a growing sector with unique market structure and category ch ... More
Reviewed: Reviewed
Date: 2011
Language: eng
Resource Type: book chapter
Identifier: http://hdl.handle.net/1959.14/153646
Description: A university education in actuarial studies and related areas prepares graduates for a wide range of careers. This study demonstrates that recent graduates working in the financial services industry m ... More
Date: 2011
Subject Keyword: 150400 Commercial Services
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/170053
Description: As examples of knowledge-intensive services, Australian universities have pursued non-equity entry modes to deliver courses transnationally. Through a case study investigation of four Australian unive ... More
Reviewed: Reviewed
Date: 2011
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/170049
Description: In this paper, we present two exploratory comparative case studies detailing the internationalisation of a Chinese mining state-owned enterprise (SOE) and non-state-owned enterprise (NSOE), Increasing ... More
Reviewed: Reviewed
Date: 2011
Language: eng
Resource Type: journal article
Identifier: http://hdl.handle.net/1959.14/135092
Description: Recent research has questioned the value of customer satisfaction and has instead emphasized the need to move beyond merely satisfying customers to delighting them. Despite this, few studies have expl ... More
Reviewed: Reviewed
Date: 2009
Subject Keyword: 150400 Commercial Services
Language: eng
Resource Type: conference paper
Identifier: http://hdl.handle.net/1959.14/1167932
Description: 28 page(s)
Reviewed: Reviewed
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