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Bank selection and share of wallet among SMEs : apparent differences between Hong Kong and Australia |
Lam, Regan; Burton, Suzan |
2005 |
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Beyond satisfaction : customer attachment to retail banks |
Aldlaigan, Abdullah; Buttle, Francis |
2005 |
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Customer and brand manager perspectives on brand relationships : a conceptual framework |
Jevons, Colin; Gabbott, Mark; de Chernatony, Leslie |
2005 |
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Exits and expectations : why disappointed franchisees leave |
Frazer, Lorelle; Winzar, Hume |
2005 |
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Exits and expectations : why disappointed franchisees leave |
Frazer, Lorelle; Winzar, Hume |
2005 |
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Identifying the initial target consumer for innovations : an integrative approach |
Bowden, Jana; Corkindale, David |
2005 |
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Managing customer profitability using portfolio matrices |
Ang, Lawrence; Taylor, Ben |
2005 |
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A Pilot study of venture capital investment appraisal in Australia |
Proimos, Alex; Wright, Sue |
2005 |
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Trade-offs in customer-employee focus : implications on boundary-spanning capabilities |
Tsarenko, Yelena; Mavondo, Felix T; Gabbott, Mark; Hooley, Graham; Greenley, Gordon |
2005 |
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