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Title Author/Creator Date Full Text Reviewed
Add CRM software in Australia Ang, Lawrence; Buttle, Francis 2004 — Reviewed
Add Customer profitability management Ang, Lawrence; Taylor, Ben 2004 — Reviewed
Add Ethical stance among senior business and marketing students at Macquarie University deMeyrick, Julian; Buchanan, June; Carter, Nan 2004 Full Text Reviewed
Add Explorations in customer attachment Buttle, Francis; Aldlaigan, Abdullah 2004 Full Text Reviewed
Add The Impact of people and organisational culture on C.R.M. outcomes Iriana, Reiny; Buttle, Francis 2004 Full Text Reviewed
Add International and local student satisfaction : resources and capabilities perspective Mavondo, Felix T; Tsarenko, Yelena; Gabbott, Mark 2004 — Reviewed
Add Internet marketing standards : institutional coherence issues Ryan, Patricia 2004 — Reviewed
Add Marketing and ethics in not for profit organisations : an Australian study Buchanan, June; Carter, Leanne; Ng, Stanley 2004 Full Text Reviewed
Add Problems with structural equation models in customer satisfaction modelling Korkofingas, Con 2004 — Reviewed
Add Public art as new product development Seymour, Richard; Webster, Cynthia 2004 — Reviewed
Add A Research model to predict the user/non-user status of green power electricity Tang, Yiming; Medhekar, Milind 2004 Full Text Reviewed
Add The Role of organizations in identity theft response : the organization - individual victim dynamic Lacey, David; Cuganesan, Suresh 2004 — Reviewed
Add Share of wallet in Australian retail banking : implications for practice and research Baumann, Chris; Elliott, Greg; Burton, Suzan 2004 — Reviewed
Add Undertaking a literature review in marketing Gabbott, Mark 2004 — Reviewed
Add A Utility based approach for customer satisfaction modelling Korkofingas, Con 2004 — Reviewed
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Author/Creator
  • Buttle, Francis (3)
  • Ang, Lawrence (2)
  • Buchanan, June (2)
  • Gabbott, Mark (2)
  • Korkofingas, Con (2)
  • Aldlaigan, Abdullah (1)
  • Baumann, Chris (1)
  • Burton, Suzan (1)
  • Carter, Leanne (1)
  • Carter, Nan (1)
Subject Keyword
  • CRM (2)
  • ethics (2)
  • 130300 Specialist Studies in Education (1)
  • 150300 Business and Management (1)
  • B2C (1)
  • CRM metrics (1)
  • CRM success (1)
  • attachment (1)
  • capabilities (1)
Resource Type
  • conference paper (11)
  • journal article (4)
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