Macquarie University ResearchOnline
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| Title | Author/Creator | Date | Full Text | Reviewed | |
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| Explaining celebrity match-up: co-activation theory of dominant support | Ang, Lawrence | 2006 | 
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| Achieving visual attention in print: evidence from neuroscience | Ang, Lawrence | 2006 |
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| CRM software in Australia: marketing applications and profit impact | Ang, Lawrence; Buttle, Francis | 2005 |
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| Management competencies for successful customer retention | Ang, Lawrence; Buttle, Francis | 2004 |
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| Customer acquisition: an investigation of CRM competency | Ang, Lawrence; Buttle, Francis | 2004 |
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Author/Creator
- Buttle, Francis (3)
Subject Keyword
- Customer loyalty (2)
- Advertising (1)
- Brand name products (1)
- Consumer complaints -- Management -- Standards (1)
- Customer relations -- Computer programs (1)
- Customer relations -- Management (1)
- Customer services -- Quality control -- Australia (1)
- Visual perception in advertising (1)
- Visual sociology (1)
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