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Title	Author/Creator	Date
A new model of customer-organisation attachment	Aldlaigan, Abdullah H; Buttle, Francis A	2003
Explaining celebrity match-up: co-activation theory of dominant support	Ang, Lawrence	2006
Achieving visual attention in print: evidence from neuroscience	Ang, Lawrence	2006
CRM software in Australia: marketing applications and profit impact	Ang, Lawrence; Buttle, Francis	2005
Management competencies for successful customer retention	Ang, Lawrence; Buttle, Francis	2004
Customer acquisition: an investigation of CRM competency	Ang, Lawrence; Buttle, Francis	2004
Visualising intellectual capital at an Australian public sector organisation	Boedker, Christina; Guthrie, James; Cuganesan, Suresh	2005
Alternative discounting beyond missing information: effects of confidence in evaluating	Burke, Sandra J	2006
Reality or perception?: the effect of actual and perceived performance on satisfaction and behavioral intention	Burton, Suzan; Sheather, Simon; Roberts, John	2003
Internet use (and non-use): a comparison of Internet and alternative channel shopping by early web adopters	Burton, Suzan; Pulendran, Sue; Sauer, Chris	2001
An analysis of student choice of teaching format	Burton, Suzan; Nesbit, Paul L	2005
Anglicare	Buttle, Francis	2006
Modelling business-to-business relationship quality	Buttle, Francis A; Biggemann, Sergio A	2003
Hosted CRM: literature review and research questions	Buttle, Francis A	2006
Sales force automation: what do we know?	Buttle, Francis A	2005