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Environmental marketing strategy and business performance : a replication |
Xu, Ying; Morrison, Pamela |
2011 |
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It’s not just a numbers game : revisiting critical mass theory to explain gender equality in organizational leadership |
Ross-Smith, Anne; Chesterman, Colleen |
2011 |
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Hand gesture recognition based on segmented singular value decomposition |
Liu, Jing; Kavakli, Manolya |
2010 |
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Forgiveness : a new insight into business relationships |
Tsarenko, Yelena; Gabbott, Mark |
2006 |
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Graduates' initial experiences of work |
Wood, Leigh; Reid, Anna |
2006 |
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Non-medical support services for women with HIV/AIDS : exploratory study |
Tsarenko, Yelena; Gabbott, Mark; Russell, Jayne |
2006 |
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Scale development for customer emotional intelligence in service encounters |
Mok, Wai; Tsarenko, Yelena; Gabbott, Mark |
2006 |
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Emotions as a form of customer resource in service encounters |
Mok, Wai-Hoe; Gabbott, Mark; Tsarenko, Yelena |
2005 |
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A Less-developed country perspective of "country of origin" effects : Indonesian evidence |
Hamin, Hamin; Elliott, Greg |
2005 |
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Prediction of overall satisfaction, affective attitude and future behavioural intentions using SERVQUAL - an empirical study of Australian retail banking |
Baumann, Chris; Burton, Suzan; Elliott, Greg; Kehr, Hugo |
2005 |
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Process mapping techniques to investigate the implementation of customer relationship programs |
Steel, Marion; Dubelaar, Chris; Gabbott, Mark; Ewing, Michael |
2005 |
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Share of wallet in Australian retail banking : implications for practice and research |
Baumann, Chris; Elliott, Greg; Burton, Suzan |
2004 |
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Attitudes, intentions and loyalty in Australian retail banking - an empirical study |
Baumann, Chris; Burton, Suzan; Elliott, Greg |
2003 |
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Why do corporations "look" as they do? |
Tsarenko, Yelena; Gabbott, Mark; Carroll, Jane; Anisimova, Tatiana |
2003 |
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List View
