Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.14/8568
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- Title
- Online librarian - real time /real talk : an innovative collaboration between two university libraries
- Related
- VALA2004 12th biennial conference and exhibition (3rd - 5th February, 2004 : Melbourne, Vic.)
- Related
- Breaking boundaries : integration & interoperability : conference proceedings, 12th biennial conference and exhibition, 3-5 February, 2004, Melbourne Convention Centre, Melbourne, Vic.
- Publisher
- Victorian Association for Library Automation (VALA)
- Date
- 2006
- Author/Creator
- Fletcher, Janet
- Author/Creator
- Hair, Philippa
- Author/Creator
- McKay, Jean
- Description
- Collaboration has been a catchword within the library community for many years and now technological developments have made it possible to share staff and resources across time and distance. This paper describes how Macquarie University Library, NSW, and Murdoch University Library, WA, collaborated to produce an innovative online reference service for the academic year of 2003. It outlines the process of implementation between the libraries and outlines how the service uses Microsoft's NetMeeting to enable real-time conversations via voice-over IP (VoIP).
- Subject Keyword
- academic libraries
- Subject Keyword
- online reference services
- Resource Type
- conference paper
- Resource Type
- Macquarie University Library Staff Publications Collection
- Organisation
- Macquarie University. Library
- Identifier
- http://hdl.handle.net/1959.14/8568
- Identifier
- ISBN:090847816X
- Identifier
- mq-rm-2006004989
- Language
- eng
- Full Text
- Reviewed
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