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Ethnicity-based cultural differences in implicit managerial knowledge usage in three Australian organizations

Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.14/41700

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Title: Ethnicity-based cultural differences in implicit managerial knowledge usage in three Australian organizations
Related: Knowledge management research and practice, Vol. 5, Issue 3, p.173-185
DOI: 10.1057/palgrave.kmrp.8500145
Publisher: Palgrave Macmillan
Date: 2007
FoR/RFCD Code(s): 080609 Information Systems Management
Author/Creator: Richards, Debbie
Author/Creator: Busch, Peter
Author/Creator: Venkitachalam, Krishna
Description: This study was interested in determining whether ethnicity-based cultural differences affected knowledge usage in today's multicultural organizations. Our empirical study uses a psychology-based approach to measure what we refer to as implicit managerial knowledge of Information and Communication Technology (ICT) workers within three Australian organizations. The research instrument captures responses to various ICT workplace scenarios in order to determine and compare the different ways in which people make use of the implicit knowledge they use to manage themselves and others. Using the culture-based literature to assist with interpretation of the data, we have identified a number of themes and their characteristics and brought these together to provide a comprehensive model for understanding cultural influences. This model can be used to better appreciate why and perhaps anticipate how an individual's implicit managerial knowledge will be used in responding to everyday workplace situations. Such an understanding will assist organizations to develop appropriate and effective knowledge management strategies.
Description: 13 page(s)
Subject Keyword: 080609 Information Systems Management
Subject Keyword: knowledge management
Subject Keyword: ethnicity-based culture
Subject Keyword: workplace-based scenarios
Subject Keyword: knowledge usage
Subject Keyword: tacit knowledge
Subject Keyword: multiculturalism
Resource Type: journal article
Organisation: Macquarie University. Dept. of Computing

Identifier: http://hdl.handle.net/1959.14/41700
Identifier: ISSN:1477-8238
Identifier: mq-rm-2007002060
Language: eng
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