The Importance of understanding statistics : an analysis of Document Supply statistics at Macquarie University Library | Macquarie University ResearchOnline

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Title: The Importance of understanding statistics : an analysis of Document Supply statistics at Macquarie University Library
Related: Australian academic and research libraries, Vol. 39, Issue 4, p.237-242
Publisher: Australian Library and Information Association (ALIA)
Date: 2008
FoR/RFCD Code(s): 400201 Librarianship
Author/Creator: Pearson, Kathryn
Description: Macquarie University Library was concerned at the length of time that elapsed between placement of an interlibrary loan request to the satisfaction of that request. Taking advantage of improved statistical information available to them through membership of the CLIC Consortium, library staff investigated the reasons for delivery delay. This led to the review of procedures and workflows which brought about improvements to turnaround time.
Description: 6 page(s)
Subject Keyword: 400201 Librarianship
Subject Keyword: academic libraries
Subject Keyword: document delivery
Subject Keyword: interlibrary loan
Resource Type: journal article
Resource Type: Macquarie University Library Staff Publications Collection
Organisation: Macquarie University. Library

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