A new textbook exploring communication in international management. Provides a comprehensive overview of the field, summarising the key theoretical perspectives and introducing students to the multi-cultural 'big picture' in which global business operates. Experts provide a wealth of cases and other learning and teaching resources.
pt. ONE The First Dimension of Communication across Cultures: Different Voices -- 1.Leading and Motivating across Cultures / Anne Dunn -- 2.Like and Unlike: Different Communication Styles / Eunju Chung Chen -- 3.Noise and Silence: Verbal and Non-Verbal Communication / Claudia Megele -- pt. TWO The Second Dimension: Communication at Work -- 4.The Micro-Environment of Diversity at Work: Gender Factors and Minority Roles in Workplace Communication / Robyn Remke -- 5.`I Don't Like it Here': Culture Shock and Adjustment / Peter Petocz -- 6.Learning and Teaching across Cultures / Illysa Izenberg -- pt. THREE The Third Dimension: Going Global -- 7.Command and Control: International Negotiations and Alliances / Meena Chavan -- 8.Communication Webs: Organisational Networks / Ron Goodenow -- pt. FOUR The Fourth Dimension: The Planet and Cyberspace -- 9.Voices in Cyberspace: Messages by Mass Media / Kjartan Olafsson -- 10.Actions Speak Louder than Words: Ethical Behaviour, Social Responsibility and Protecting the Environment / Diana J. Wong-MingJi.