Process reengineering in academic libraries : shifting to client-centered resource provision | Macquarie University ResearchOnline

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Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.14/17197

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Title: Process reengineering in academic libraries : shifting to client-centered resource provision
Related: CAUSE/EFFECT, Vol. 18, Issue 2, p.40-46
Related: http://net.educause.edu/ir/library/pdf/CEM9528.pdf
Publisher: Educause
Date: 1995
Author/Creator: Brodie, Maxine
Author/Creator: McLean, Neil
Description: The emergence of networked information services is challenging traditional forms of academic information delivery. This article examines the potential of business process reengineering to address this challenge through creation of a new client-centered paradigm for information resource provision that will strengthen the partnerships between all information professionals.
Description: 7 page(s)
Subject Keyword: academic libraries
Subject Keyword: process reengineering
Resource Type: journal article
Resource Type: Macquarie University Library Staff Publications Collection
Organisation: Macquarie University. Library

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