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Title

C.R.M. at Suntel, Sri Lanka

Title

CRM at Suntel

Related

MGSM case studies in management MGSM Case 2005-5

Publisher

Sydney : Macquarie Graduate School of Management

Date

2005.

Author/Creator

Fernando, Niroshini

Author/Creator

Buttle, Francis

Description

"September 2005"

Description

Includes bibliographical references.

Description

Also available in print

Description

iii, 17 p. ill

Subject Keyword

Customer relations -- Sri Lanka -- Management

Subject Keyword

Telecommunications industry -- Sri Lanka

Resource Type

case study

Resource Type

MGSM Case Studies In Management Collection

Organisation

Macquarie University. Macquarie Graduate School of Management

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Identifier

http://hdl.handle.net/1959.14/4167

Language

eng

Rights

Publisher version archived with the permission of the publisher Macquarie Graduate School of Management, Macquarie University, NSW, Australia. This archived copy is available for individual, non-commercial use. Permission to use this version for other uses must be obtained from the publisher. Copies for purchase are available through http://www.ecch.com/

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"C.R.M. at Suntel, Sri Lanka"

 

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