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Dagger, Tracey S

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Engaging customers for loyalty in the restaurant industry : the role of satisfaction, trust, and delight 246 221 0
Earning customer loyalty : the role of satisfaction, trust, delight, commitment, and involvement 53 45 0
A Delightful experience? The role of delight in loyalty formation 92 83 0
To delight or not to delight? An investigation of loyalty formation in the restaurant industry 253 218 0
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Dagger, Tracey S

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Dagger, Tracey S

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