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Dagger, Tracey S

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Engaging customers for loyalty in the restaurant industry : the role of satisfaction, trust, and delight 187 171 0
Earning customer loyalty : the role of satisfaction, trust, delight, commitment, and involvement 45 39 0
A Delightful experience? The role of delight in loyalty formation 83 78 0
To delight or not to delight? An investigation of loyalty formation in the restaurant industry 237 206 0
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Dagger, Tracey S

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Dagger, Tracey S

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