Macquarie University, Sydney Macquarie University ResearchOnline

Dagger, Tracey S

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Earning customer loyalty : the role of satisfaction, trust, delight, commitment, and involvement 71 61 0
A Delightful experience? The role of delight in loyalty formation 100 91 0
To delight or not to delight? An investigation of loyalty formation in the restaurant industry 279 244 0
Engaging customers for loyalty in the restaurant industry : the role of satisfaction, trust, and delight 366 331 0
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Dagger, Tracey S

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Dagger, Tracey S

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